Refund & Cancellation Policy

You can cancel a subscription at any time from your account or by emailing support@seefix.app. Cancellation stops future renewals. You keep access until the end of your current paid period, and you will not be charged again.

You may request a refund within 14 days of a purchase if:

• you were charged twice or charged in error;
• a technical problem on our side prevented you from using what you paid for and we could not fix it;
• you were charged for a renewal you did not intend and have not used the Service since.

• requests made more than 14 days after the charge;
• single-session passes or minutes that have already been substantially used;
• partial billing periods after cancellation;
• accounts suspended for violating our Terms of Service.

Nothing in this policy limits any refund or withdrawal rights you have under the consumer protection laws where you live.

Email support@seefix.app with the email on your account, your Paddle order number (from your receipt), and a short reason. You can also request a refund directly through Paddle using the link in your receipt.

We reply within 1–2 business days. Approved refunds are issued by Paddle to your original payment method and usually appear within 5–10 business days, depending on your bank.

If you bought access through an authorized reseller or partner, their refund terms apply to that purchase. Contact them or us and we will point you in the right direction.