Privacy Policy

• Account information: your email address and basic profile details.
• Session information: the problem you describe, guidance steps, text transcripts of your conversations with Aria, timestamps, and session outcome.
• Live camera and microphone input: while a session is active, camera frames and audio are streamed to generate real-time guidance (see section 2).
• Preferences: settings such as your chosen voice, stored on your device or account.
• Technical data: device and browser type and basic error logs used to keep the Service working.
• Payment information: handled by Paddle (see section 5). We do not receive or store your full card number.

Aria only accesses your camera and microphone after you grant permission in your browser, and only while you are in a session. You can revoke permission at any time in your browser or device settings.

We do not save video recordings or raw camera frames to our servers. Frames and audio are processed in real time to produce guidance and are not kept by us after processing. The text transcript of your conversation may be saved to your account history so you can review it.

Please avoid pointing the camera at other people, documents, or sensitive information that is not needed for your task.

• to provide live guidance and keep your session history;
• to operate, secure, troubleshoot, and improve the Service;
• to process payments and manage subscriptions;
• to respond to support requests and send important service notices;
• to prevent fraud and abuse and comply with legal obligations.

We do not sell or rent your personal information, and we do not share it for cross-context behavioral advertising.

We share information only with providers that help us run the Service, under contractual obligations:

• AI processing: Google (Gemini) processes live audio, frames, and text to generate responses.
• Hosting and database: cloud infrastructure providers that host the app and store account and session data.
• Payments: Paddle, our Merchant of Record, which processes payments, taxes, and invoices under its own privacy policy.

We may also disclose information if required by law or to protect the rights and safety of users and the public.

We keep account and session history while your account is active so you can access it. If you delete your account, we delete or anonymize your personal information within a reasonable period, except where we must keep certain records (for example, billing records) for legal reasons.

We use reasonable technical and organizational measures to protect your information, including encrypted connections and access controls that keep your sessions visible only to you. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

Depending on where you live, you may have the right to:

• access the personal information we hold about you;
• correct inaccurate information;
• delete your information and account;
• receive a copy of your information;
• opt out of the sale or sharing of personal information (we do not sell or share it).

California residents and residents of other US states with privacy laws, as well as users in the UK and EU, can exercise these rights by emailing support@seefix.app. We will not discriminate against you for exercising your rights.

The Service is not intended for anyone under 18. We do not knowingly collect information from children. If you believe a child has provided us information, contact us and we will delete it.

Your information may be processed in countries other than your own, including the United States. We take steps to protect it wherever it is processed.

We may update this Privacy Policy. If changes are material, we will notify you in the app or by email before they take effect.

Questions or privacy requests: Dia Express Ltd — support@seefix.app